COVID-19 Cancellation Policy
Be COVID-19 safe with our 100% refundable deposits and "Clean Commute" initiative.
Terms And Conditions Relating to COVID-19
Cover for COVID-19
Our original Terms and Conditions still apply, however, our cancellation policy will differ with the exception of COVID-19 related matters. Please see below.
- 1.
A 100% refund will be issued when a cancellation of a booking is confirmed at a minimum of 7 days prior to your journey.
- 2.
A 100% credit will be issued for cancellations that are confirmed 2-7 days prior to the journey. The 100% credit includes the 20% deposit which is normally non-refundable. The credit must be used within 12 months of the issue date.
- 3.
The event MUST be cancelled or a key person is unable to travel due to being affected by COVID-19 to receive the credit or refund.
Please see the link to our "Clean Commute" initiative which is designed to protect you, your group and our team.